We are selling voucher codes, therefore you will receive the voucher once your payment is completely. The purchased vouchers are shown up on the Complete payment page, and sent to your email address, which is associated with your order.
We are selling virtual products. You will get refund only if the voucher does not work correctly in the following cases:
- The voucher is invalid, and can not be used to apply into the corresponding services.
- The voucher is valid and can be activated, but you receive a wrong premium package.
Otherwise, refund is not acceptable!